New Spanish Titles - Spring 2011 - G

New Spanish Books: The online guide of titles from Spanish publishers and literary agents with rights for translation in the UK. To consult titles available in other markets please click on the above links.

Gestión de las reclamaciones. De la insatisfacción a la fidelidad

Management of Complaints. From Dissatisfaction to Loyalty

Author:
Palmira López-Fresno

Publisher: AENOR

This book’s focus is on an integrated process of managing complaints, taking into account all of the different channels through which complaints can be filed, including social media. It includes:

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Giotto la oruga

Giotto the caterpillar

Author:
Luca Blengino
Marco Paschetta

Publisher: Bang Ediciones

Giotto is a butterfly, although he still looks like a caterpillar. He's such a strange character! And he's about to leave such an extraordinary adventure to: a great and incredible transformation!

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Guía de campo de Photoshop CS5

Photoshop CS5 Field Guide

Author:
Francisco Pascual Gónzalez

Publisher: Ra-Ma, S.A. Editorial y Publicaciones

Photoshop is without doubt the most comprehensive, practical system for working with every sort of digital image, and has for years been used by individuals as well as professionals for this purpose. The latest version offers improvements for every user that simplify the process of achieving the desired effect in your photographic work.

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Guía Gourmet

Gourmet Guide: The Best Spanish Wines

Author:
Grupo Gourmets

Publisher: GRUPO GOURMETS (PROGOURMET S.A.)

Grupo Gourmets, pioneer of gastronomic and wine-growing publication in Spain, offers the chance to find out more about the fascinating world of wine, bodegas, specialised shops, wine-growing regions etc through its Gourmets Guide: The Best Spanish Wines, a long established publication in the field of grape and wine-growing.

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New Spanish Books: The online guide of titles from Spanish publishers and literary agents with rights for translation in the UK. To consult titles available in other markets please click on the above links.

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New Spanish Titles - Spring 2011 - G